“The MPi World Class Inspection program has been very beneficial to our customers and our dealership. Before MPi, we already had a high degree of inspections, but were leaving money on the table by not identifying all of the legitimately needed work, or having the customer buy it when we did find it. We are now able to hold our Technician’s and Service Advisor’s accountable for doing a good job and dramatically improve our process. This combined with the “Know Your Vehicle” presentation to the customer, which includes pictures and an explanation in “layman’s” terms has enabled us to double our monthly inspection revenue and take better care of our customers.”
 

Michael Devan | General Manager
Mercedes-Benz of Pompano
 

“My fixed operations manager and I always believed in the value of performing vehicle inspections and we were proud to be one of Ford’s top performers. When we saw the MPi system we realized that there was the potential to improve our existing processes. We believed that MPi could automate our paper processes and give us the means to better track and manage our performance. This has proven to be true. We started with the system in late 2005 and have seen our upsell per inspection jump into MPi’s “World Class“ performance range. We have also seen a reduction in our “service policy“ expense due to the professional, consistent and understandable service estimate that we provide our customers with the MPi system. Now we can provide a document to our customer that really explains the work performed and additional items that need attention. The MPi system works because it provides a benefit to the technician, the advisor and most importantly the customer. I believe our results are due to the management tools the MPi system provides and the tremendous level of execution by my staff.“
 

Kip Killmon | Dealer Principal
Tysons Ford | Vienna, VA
 

"MPI has become an invaluable tool for my staff and I to monitor the performance of our technicians and service advisors. We have created a high level of consistency in how we inspect every vehicle. Our clients are very impressed with the "Know Your Vehicle" report. Some clients have said that it is the best piece of information we have ever given them about their vehicle. The declined repair reports have allowed my shop manager to coordinate client follow-up with our business development center. Our staff and our clients are very enthusiastic about this product."
 

Chris Tokarz | Service Director
Mercedes-Benz of White Plains
 

“In 5 weeks after the ARGIS™ installation we had 5 record weeks in a row. We went from doing 8% inspections to doing over 85% inspections. And while our RO count didn’t increase, the dollar per RO did increase. In addition, not only did we have our 5 record weeks, business in our area was declining while mine was going the other way.”
 

Paul Rubin | Dealer
Co-Chair of National General Motor Dealer Council
White Bear Lake Pontiac, GMC and Hyundai | St. Paul-Minneapolis, MN
 

“MPi EDGE is a product we value as both beneficial to our customers and our business. We’ve seen a very marked increase in service department up-sells this past year and feel we’re still discovering what this tool can do for us. We now see the service department as a great place for sales and growth opportunity. MPi EDGE is the perfect tool to tie our customers to us and build their loyalty and trust.”
 

Lisa Schomp | Owner Dealer
Ralph Schomp Honda | Littleton, CO